Why are you charging Kent residents a fee?
The fee ensures we can maintain the high quality of the event while covering the significant resources required to host it. Previously, free registration led to a high number of ‘no-shows’ without notice, which unfortunately prevented others from attending. This small commitment ensures that places go to those truly able to join us.
Can I update my registration information?
Yes, you can. This is important because all participants can choose to receive a certificate of participation. The name that we have on the registration is important.
Is my registration fee or ticket transferable?
Yes. If you can’t make it, you can nominate someone else to go in your place. Just let us know at least 72 hours beforehand.
Is it ok if the name on my ticket or registration doesn't match the person who attends?
Yes, if you inform us a few days beforehand as we print out badges for all attendees.
What if I need a visa to attend KArtsCon?
We can assist you. Read the article on visa assistance here.
What's the refund policy?
Refunds will not be made if you cancel with less than 7 days’ notice. Read also about costs related to visa assistance.
What are my transportation/parking options for getting to and from the event?
Visit https://www.kartscon.com/getting-to-chatham/
Note that the car park charges £3.50 for parking up to 7 hours. £10, if you exceed 7 hours.
How do I access KArtsCon when I get to the Historic Dockyard Chatham??
The event is being graciously hosted by the Medway School of Art at their main building – The Sail and Colour Loft.
How can I contact the organiser with any questions?
The conference is organised by the Warnborough Foundation CIO. All emails should go to info@kartscon.com or call 01227 762 107 (+441227762107 from overseas). Alternatively, use our Contact form.